okiebet Privacy Policy – How Your Personal Data Is Collected, Used, and Protected

What Information Does okiebet Collect and Why?

1. Information We Collect

When you register an account with okiebet, we collect personal information that is necessary to operate your account and comply with our legal obligations in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address. We also collect a government-issued identification document to verify your identity and confirm that you meet the minimum age requirement of 21 years. During the course of your use of the platform, we may collect additional information such as transaction history, deposit and withdrawal records, game activity logs, and device or browser information. We collect this data only to the extent necessary for the purposes described in this policy, and we do not request information that is not relevant to the operation of your account.

2. How We Use Your Personal Data

okiebet uses the personal information we collect to create and manage your player account, process deposits and withdrawals in Philippine pesos, verify your identity, and communicate with you about your account activity. We also use your data to comply with our regulatory and legal obligations, including anti-money laundering requirements applicable in the Philippines. Where you have given consent, we may use your contact details to send you platform updates, promotional information, or service notifications — you can opt out of marketing communications at any time by contacting our support team. We use device and usage data to improve platform performance, detect fraudulent activity, and ensure the security of all player accounts. We do not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

3. How We Share Your Information

okiebet does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your information with trusted service providers who assist us in operating the platform, such as payment processors, identity verification services, and technical infrastructure providers — all of whom are contractually required to handle your data securely and only for the purposes we specify. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts in the Philippines where we are legally required to do so. In the event of a business transfer or merger, your data may be transferred to the successor entity, and you will be notified of any such change in advance. All third parties with whom we share data are required to maintain appropriate security standards consistent with this policy.

4. Data Security and Retention

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure server infrastructure, and access controls that limit who within okiebet can view your personal information. Your account is protected by a password that only you should know, and we strongly encourage you to use a unique, strong password and to keep it confidential at all times. We retain your personal data for as long as your account is active and for a period thereafter as required by applicable Philippine law or our legitimate business interests. When data is no longer required, we securely delete or anonymise it in accordance with our internal data retention procedures.

5. Your Rights as a Data Subject in the Philippines

Under the Data Privacy Act of 2012 and its implementing rules, players in the Philippines have specific rights with respect to their personal data. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to correct any inaccurate or incomplete data. You also have the right to object to the processing of your data in certain circumstances, the right to erasure or blocking of data that is no longer necessary or has been unlawfully processed, and the right to data portability where technically feasible. To exercise any of these rights, please contact our support team using the email address provided on the platform, and we will respond to your request within the timeframe required by applicable law.

6. Cookies and Tracking Technologies

okiebet uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players interact with our pages. Essential cookies are necessary for the platform to function correctly and cannot be disabled. Analytics cookies help us understand which features are most used and where we can improve the player experience — these are collected in aggregate and are not used to identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use third-party advertising cookies or share cookie data with external advertising networks.

7. Changes to This Privacy Policy

okiebet may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or through a prominent notice on the platform before the changes take effect. The effective date at the top of this page will always reflect the most recent version. We encourage you to review this policy periodically so that you remain informed about how we protect your data. Continued use of the platform after any update constitutes your acceptance of the revised policy. If you have questions about any changes, our FAQ page provides additional guidance.